Shopify
Unlock the Power of Draft Orders with Discounts
Written by Noel
Published:
3 min read
Topics researched with AI assistance; reviewed and edited by Noel before publishing.

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Introduction to Draft Orders in Shopify
Draft orders are a powerful feature in Shopify that allow merchants to create orders on behalf of their customers. This is particularly useful in various scenarios, such as when a customer wants to place an order over the phone or when creating orders for wholesale clients. With the recent update allowing discount applications for draft orders, you can enhance the customer experience and potentially increase your sales.
What Are Draft Orders?
Draft orders in Shopify enable merchants to create orders that are not yet finalized. They can be used in multiple ways, including:
- Phone Orders: Allowing customers to place orders through phone calls.
- Wholesale Orders: Facilitating bulk purchases for B2B clients.
- Custom Orders: Creating tailored orders for customers based on their specific needs.
With draft orders, merchants can add products, discounts, and customer details before sending an invoice or payment link.
Benefits of Using Discounts with Draft Orders
1. Enhancing Customer Engagement
By offering discounts on draft orders, you can boost customer engagement. Discounts can incentivize customers to make a purchase, especially when they are on the fence about buying. The ability to apply discounts directly to draft orders means that you can offer personalized deals that suit individual customer needs.
2. Streamlining Order Management
Integrating discounts with draft orders streamlines your order management process. You can manage various customer orders from one place, ensuring that all discounts are applied correctly without confusion. This can lead to fewer errors and a more efficient workflow in your store.
3. Increasing Sales Potential
Discounts can significantly impact your sales potential. When customers see a discount, they are more likely to follow through with a purchase. This can be especially effective for customers who are not fully committed to buying. By applying discounts during the draft order stage, you can encourage them to finalize their purchase.
How to Implement Discounts on Draft Orders
Implementing discounts on draft orders in Shopify is straightforward. Here are the steps:
- Create a Draft Order: Go to your Shopify admin and navigate to the Orders section. Select “Create Draft Order.”
- Add Products: Include the products your customer wants to purchase.
- Apply Discounts: You can now apply discounts directly to the draft order. Choose the discount type (fixed amount or percentage) and enter the amount.
- Finalize the Order: Once everything is set, send the invoice to the customer or finalize the order yourself.
Best Practices for Using Draft Orders with Discounts
1. Personalization is Key
Tailor your discounts based on customer preferences and previous interactions. This level of personalization can significantly enhance customer loyalty and retention.
2. Monitor Performance
Keep track of which discounts are most effective in converting draft orders into sales. Analyzing this data can help you refine your discount strategies.
3. Communicate Clearly
Always communicate the details of the draft order and discounts to your customers clearly. Transparency builds trust and can lead to repeat business.
Conclusion
The integration of discount applications for draft orders in Shopify is a game changer for merchants looking to enhance customer experience and drive sales. By leveraging this feature, you can create more personalized shopping experiences that cater to the unique needs of your customers.
Whether you’re using draft orders for phone sales, wholesale transactions, or custom orders, the ability to apply discounts enhances your store’s functionality and can lead to increased customer satisfaction.
Explore more about enhancing your Shopify store functionality with our AI Blog Generator for Shopify and Post Purchase Sections for better post-purchase engagement.
Inspired by: Shopify Developer Changelog
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More Shopify guides, glossary entries, and practical workflows live on the topic hub.